Walking to end homelessness
For further details or to register for the walk contact Tom at reception@freshstartweb.org.uk or Tel: 476 7741.
We can even help you create your own on-line sponsor page for family and friends to support you.

For further details or to register for the walk contact Tom at reception@freshstartweb.org.uk or Tel: 476 7741.
We can even help you create your own on-line sponsor page for family and friends to support you.
In November I got a call from the council telling me I finally had an offer of a house, so I went straight ahead and took it there and then, due to move in 3 weeks later. That same day not even 2 hours prior to that call I’d quit my job due to the stress of sofa surfing for 9 months and not seeing my 3 year old boy. To make matters worse I was also due my friend £90 rent that day as well and I didn’t have it for him, he gave me until the Friday to pay, I still didn’t have it as I’d just quit my job and at 8:30 pm Friday night he kicked me out there and then and wouldn’t give me my belongings!
With nowhere to go and no money I stayed in the gardens at night and just walked around in a panic during the day. Starving, cold and thirsty I couldn’t even bring myself to beg as I was just too proud. When Monday arrived I got my keys to the house and lied to the lady by telling her I wasn’t going to live there just decorate. Ha, if only she knew, or if only I had the balls to tell her my problems.
Still, in only ripped trainers, jeans, T-Shirt and a light hoodie top I was in my house: No gas, No electric, No curtains, and no carpet. When I needed the toilet I ripped wallpaper off the wall. I was so low and so hungry, I can honestly say if didn’t have my son in my thoughts I wouldn’t be here now. Sleeping on floorboards, cold and hungry remembering that not even a year before I had everything made me so depressed, I cannot put into words.It was the fifth day when my neighbour noticed I was there. To her amazement I told her I was staying here. Before I knew it I had a mattress, a quilt and a bit food. I was at the lowest I had been and still didn’t want her help as I was too proud.
I walked to the council and got no help, they didn’t give a damn, all they did was let me use the phone to get my electric and gas on. On my way back I noticed a sign that I feel has changed my life forever: ”Fresh Start”.
All I saw was that they did donations. The next morning I went back at 10:00 am, I went to walk in and hesitated, I did this till about lunchtime, then I saw a friendly looking person and all I asked was if they did clothing donations. He introduced himself as Stuart, Invited me in and asked if I was ok! He knew something was wrong I could see that and he was so open and friendly that before I knew it I’d made the first step in getting help. He offered me coffee - It was so warm you wouldn’t believe. He asked how he could help, but did it in a way that I didn’t feel I was asking for help. He never judged me once and took in my every word. Before I knew it, I was feeling good about myself again for the first time in ages. He explained it’s not a drop in center, but within minutes he was on the phone sorting my life out for me! Not even knowing me ten minutes and he is doing this - it was a lot to take on, I was overwhelmed! He asked me what I needed and he did what he said and helped. Within 20 minutes I had clean clothes, towels, soap, razor and clean underwear. He didn’t stop there he asked me about my finances and living conditions and I wasn’t embarrassed to tell him as it was good to have someone to talk to. Again within minutes I had numbers to ring and people to meet that day, he didn’t have to but he gave me a lift home with my things and he said he would run me to the job center. I was so overwhelmed and in shock you could say. Then he shocked me again: He took off his jacket and gave it to me! Stuart gave me so much advice on the car ride it was unbelievable, but he didn’t belittle me once, he told me about his past experiences, then asked me a question that changed my day totally… ”When did you last eat hot food?... I couldn’t answer. He pulled over and got me a Greggs sausage Roll and a drink. At that point I wanted to cry, I was so grateful it was the best gift ever. Before getting out the car he insisted I do as he said and contact the job center and the Salvation Army that very day. I listened.
After speaking with the job center I got a crisis loan, then headed to the Salvation Army where they gave me a project worker and more clean clothes, that night I arrived home to find my neighbour had left me a TV and a gas bbq set. With being in half an hour I’d had a shower put on my clean clothes, made up the mattress, and I was eating food in the warmth - but all I could think about was how good the sausage roll was and how nice and understanding Stuart was. To what may have been routine to him, I don’t know, changed, and could have probably saved my life.
That night I actually felt that there may be light at the end of the tunnel and that I may be able to see and have my son round and I felt like this was due to Stuart and Fresh Start and him buying me a 59p sausage roll - Amazing! I have to admit I still felt proud and didn’t want to accept all this help. I just thought they’ve done their bit and I’ll probably never hear from them again.
The next morning I was amazed, I woke up to my phone ringing, it was Stuart checking I was ok and if I did what he advised, I said yes and he said he will speak and see me soon. At that point I well and truly broke down. This man, who I didn’t know from Adam, was checking I was ok, I was sobbing my heart out with the joy that he cared and that there was really light at the end of the tunnel.
It was Friday and Michael had arranged all these appointments for me for the next week, He made sure I was ok and he said he would call on Monday. That day I lay on my bed thinking, and I realized what had happened earlier, I was getting all this help and people did care, which in turn made me care about myself again. The next day I was feeling good and to make things better my son came round. We spent the day stripping walls and he loved it, the fact he had a bedroom and a house to come to see me made him happy, all be it his room was bare with just a bed, but he was happy.
Ian’s gone now - looking at all this stuff is just too much. I put it all away, and put out the lamps and kitchen appliances, put up the curtains, put bedding on my bed then cried my eyes out. After meeting Stuart I thought I’d never be happier but after all today it’s just to much for words. Fresh start you saved me!
Ian rang the next day and I couldn’t say thank you enough, but he just took it as the norm! What I hope Fresh Start and all its donators realize, is that a sausage roll or a pair of second hand trainers or the most of all a friendly face can do is save lives and families and Fresh Start saved me. I can honestly say that if you hadn’t helped me, through Stuart and his team, my son would now be without a daddy.
Well the sending of Christmas cards anyway! As an alternative, they have decided to dedicate their Christmas card budget to help Fresh Start.
Rettie & Co have taken the view that charity starts at home, a place very close to their hearts. By asking all their clients and staff to donate such things as bedding, cutlery, plates, electrical goods, cleaning products, sheets, mugs – things that people usually hoard at home, until they move and instead of throwing them in the rubbish bin, they are being used for a worthy and relevant cause – the Fresh Start ‘Starter Packs’.
Keith Robertson, Managing Director of Fresh Start said "It is fantastic that Rettie & Co have taken this opportunity to support Fresh Start and demonstrate what Christmas is really about. We are delighted with the support that their staff and customers have shown. The goods that they donated are not luxuries but essentials for example bedding to stay warm at night or a kettle to make a hot drink. Without their support our clients would go without as they don’t have the budget to buy these goods that so many of us take for granted. Given the bad weather we have had our service is needed more than ever as people are spending all they have, just on staying warm."
Tony Perriam, Director at Rettie & Co said ‘Teaming up with Fresh Start was a great fit for our business. We have been able to spread the word via our staff and clients about their fantastic work, giving disadvantaged people across Lothian the new beginning that they need to get settled in their new homes. We have used our vehicle fleet to collect and deliver donations and hope that our efforts will help some people to be able to do simple tasks that we take for granted’.
We recently received a large donation of blankets that were six foot in length but only three foot wide, which meant that they were not suitable to go into the Bedding Packs we produce. At the same time the blankets were too good just to be passed on to the Rag Trade for recycling.
At Fresh Start we never like to see anything going to waste if it can be re-used. But the question remained ... What were we going to do with these blankets?
The problem was solved when we discovered that the Edinburgh Dog and Cat home was in urgent need of warm blankets this winter. The unusual width of the blankets meant that they were a perfect size for the animals that they rescue. The blankets were collected and taken to the Dog and Cat home just in time for the recent spell of cold weather.
For over ten years Fresh Start has been helping people whom have had to endure the problems of homelessness, but now we can say that we have also been able to help some animals whom have no home either.
Three of Fresh Start's volunteers have been awarded the City of Edinburgh's "Inspiring volunteers Award".
Earlier this year Fresh Start were asked by the Volunteers Centre to nominate volunteers working within North Edinburgh for the "City of Edinburgh Inspiring volunteers Award" and on Friday 4th June, Marjory Liddle (Starter Packs), Jim Douglas (Starter Packs rep + Hit Squads) and Jack Simpson (Starter Packs rep + Hit Squads) were invited to the National Museums of Scotland Collection Centre, where they were presented with their award certificates.
Between the three of them they have given a total of 2,376 hours of volunteer time to Fresh Start. This equates to a person working a 35 hour week for a period of 16 months. However, the real value of their work is not measured in the hours that they donate as volunteers but in the differences that they have helped make in the lives of all the Fresh Start clients who receive Starter Packs and Hit Squads - and this is priceless.
Fresh Start's services depend on the dedication and devotion of all our volunteers, and we can't thank you enough for all your hard work and support.
If you would are interested in becoming involved as a volunteer at Fresh Start, please look at the information on our volunteer pages or contact us using the form provided on the website.
At the start of June, Fresh Start began making regular collections of water-based paints from local community recycling centres where collection points have been established. Fresh Start delivers this paint to RePaint Scotland in Glasgow where it is processed and repackaged.
Maureen Menzies of RePaint Scotland explained that they are delighted to welcome Fresh Start as a ‘Collection Partner’. “Partnership working is crucial to the development of our organisation as it allows us to meet our strategic approach to paint reuse in Scotland. Working with Fresh Start provides access to paint from an area that would be more difficult for RePaint Scotland to service. Together we reduce the amount of paint going to landfill and put it to good reuse in the community.”
Repaint Scotland produce a range of 16 colours, and as part of our agreement Fresh Start will receive processed paint equivalent to 10% of the usable paint from our collection areas and this will be used by Hit Squads service.
The collection service will run as a trial for a year if successful the service will become an ongoing feature of Fresh Start’s work.
To make donations
Sites that are accepting paint are
Edinburgh: Braehead; Craigmillar; Seafield and Sighthill
East Lothian: Kinwegar, Wallyford; Dunbar; North Berwick and Macmerry
Midlothian: Stobhill, Newtongrange
West Lothian: Blackburn
The house in Craigmillar, Edinburgh, has been kitted out by Community Recycling Network Scotland (CRNS) as a way to demonstrate the potential of using second-hand goods for environmental and financial benefits.
It will be open to the public tomorrow, ahead of Saturday's "Pass It On Day", a new national initiative aimed at encouraging people to reuse unwanted items.
Pauline Hinchion, chief executive of the CRNS, said:
"We wanted to show the good quality of reused furniture, paint and carpets, and open people's eyes to what's available out there across Scotland. It has massive benefits for the environment. It keeps a lot of these things out of landfill, and it saves on water and energy associated with making new stuff."
Ms Hinchion said she believes attitudes to waste need to change, so it is seen as a resource rather than as rubbish.
"We need to start looking back a couple of generations and think about mending stuff," she said. "Our throwaway lifestyle has to change. It has got out of control in the last decade or so."
The house in Hay Gardens is owned by social landlord Castle Rock Edinvar, which wanted to show how to revamp a property on a tight budget.
The walls were redecorated by a team of volunteers from Fresh Start using paint from RePaint Scotland, based in Glasgow, which collects leftover paint and blends it into 17 colours.
Buying 60 square metres of Carpet from Glasgow's Spruce Carpets cost £500 less than new carpet. And the furniture, from the oven to the washing machine, bed and television, was provided by the Edinburgh Furniture Initiative.
WALLS
Painted using 60 litres of recycled paint from RePaint Scotland in Glasgow, which collects leftover paint and blends it into 17 standard colours, diverting 150 tonnes of paint from landfill each year. Colours used at the Craigmillar house: white, sweetcorn, country green, duck egg blue, hot chocolate and sky blue.
Cost: £474.
Cost of mainstream equivalent: £665.
Saving: £191.
Extra benefits: RePaint donates 10 per cent of all paint collected through local authorities to community and volunteer groups.
DECORATING SERVICES
All of the painting was done by volunteers from Fresh Start, the Edinburgh Churches Homelessness Charity, which provides this service for free to those who are moving out of homelessness into new tenancies.
Cost: Zero (but only available to people who qualify for Fresh Start).
FLOORS
Covered with 60 square metres of reused carpets from Glasgow-based Spruce Carpets, an organisation that refurbishes old carpets and makes use of offcuts, preventing 100 tonnes of carpet a year going to landfill.
Cost (including fitting): £200.
Cost of new equivalent: £700.
Saving: £500.
FURNITURE
Second-hand from Edinburgh Furniture Initiative (EFI).
Cost: Cooker £65, washing machine £60, microwave £15, sofa and matching chair £140, double bed with mattress £85, wardrobe £20, TV £45, TV stand £30. Total: £460.
Cost of new equivalent: cooker £220, washing machine £200, microwave £25, sofa £220, chair £100, double bed £180, wardrobe £90, TV £130, TV stand £60. Total: £1,240.
Saving: £780.
Extra benefits: EFI puts its profits into projects that help people back to work and who are vulnerable to homelessness.
OTHER ESSENTIALS
Edinburgh-based charity Fresh Start is providing items such as bedding, curtains, electrical goods and pots and pans. Fresh Start provides these items free to people moving out of homelessness, using donations from people who are planning to send items to landfill.
Cost: Zero (but only available to people who qualify for Fresh Start).
Cost of new equivalents: duvets £100, curtains £200, kettle £30, cutlery £30, pots and pans £50.
Saving: £410.
TOYS
Provided by Stirling-based Good Green Fun, a community-interest company that recycles and sells on at low cost donated children's toys, as well as clothes books and baby gear.
Cost: Doll: £1, train set: £3.50, Lego set: 50p, jigsaw: £1.
Cost of new equivalents: Doll: £10, train set: £30, Lego set: £15, jigsaw: £8.
Saving: £57.
The Reuse House Makeover is intended to show off the great quality of reused furniture, paint and carpets available to everyone at low cost, and to raise awareness of all the reuse organisations working across Scotland.
Fresh Start was delighted to take part in this initiative by CRNS, which highlights the positive impact that our work has on the environment.
Both our Starter Pack and Electrical Reuse services greatly reduce the amount of material that goes into landfill sites and the Hit Squad service is about to enter into a new partnership with RePaint Scotland (above) which will further enhance our green credentials.